Deposit rules

To send fiat currencies, the user must remember 3 basic rules:

1. The BTC2PAY service accepts fiat payments in EUR and USD from users with cards from only the following countries:

For Visa: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belgium, Bosnia And Herzegovina, Brazil, Bulgaria, Chile, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Indonesia, Israel, Italy, Jordan, Kazakhstan, Kenya, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Mexico, Republic Of Moldova, Monaco, Montenegro, Namibia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic Of Ireland, Republic Of Serbia, Romania, Samoa, San Marino, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Tajikistan, Tanzania, United Rep. Of Thailand, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Zambia.

For Mastercard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Liechtenstein, Norway, UK.

2. Users must pass identity verification without fail, and to send KZT, they must also verify their bank card.
3. If the systеm does not accept funds during the payment of a repeated application, the fraud prevention program has worked. In this case, the user must go through the card verification procedure. The data obtained during such verification will be transferred to the payment systеm.

When sending cryptocurrency, you need to follow 5 main rules:

1. The right network (blockchain). Cryptocurrency network is a virtual payment network in which payments are retrieved and received or sent. For example, BEP2, BEP20, ERC20, OMNI, TRC20, POLYGON, SOLANA, etc. Before sending a crypto asset, you must be sure that you are sending it with a network supported by our exchange. Otherwise, your coins may be lost. If we accept assets from several networks, the current network is indicated in brackets next to the Ticker of the coin.
2. Presence/absence of a memo. This is an identifier that must be specified along with the address for transactions. Not all cryptocurrencies use this technology, but in the case of those that do, without this condition, the cryptocurrency simply will not reach the addressee.
   Destination Tag – a unique identifier (ID) of an account on a digital asset exchange or service. It is used to indicate the specific user to whom the coins are being transferred. Entering the tag will be required when sending cryptocurrency in some blockchains (BEP-2, XLM, XRP, ATOM, Terra, EOS, and others). Memo in individual networks can be called differently – Destination Tag, Message.
3. The number of network confirmations required to credit the crypto asset. A confirmed transaction means that it is included in a block and, therefore, in the blockchain. For example, if you send one bitcoin to someone, that transaction will remain “unconfirmed” until the next block is created (in which case it will have one confirmation).
   The number of required “network proofs” varies across blockchains. Also, each exchange independently sets the number of confirmations required for the coins to be credited to the balance.
4. The amount is not less than the minimum deposit. The exchange sets the minimum amount of a crypto asset that it can accept in its wallets. When sending an amount less, there is no technical possibility to credit your coins and they will be lost. To avoid this, our Service took into account all the minimum deposit amounts when creating an exchange order. Therefore, you do not need to send the exact amount of the order.
5. Non-traditional shipping methods. The exchange, on whose wallets we accept crypto assets, does not support such non-traditional sending methods: cross-chain transfer, smart contract, batch-all transactions, etc. When sending a transaction by these methods, your coins will be lost.