Exchange order processing time:
This operation is processed manually by the operator within 6 hours (during working hours). In most cases, the payment for the Application created between 01:00 and 07:00 UTC+2 will be made in the morning.
Course fixing rules:
Regardless of the direction in which the exchange rate is changed, its final fixation will be carried out after the actual transfer of funds to our wallet (according to the exchange rates WhiteBit).
Payout features:
The term for crediting funds depends on the processing speed of the payment partner and the receiving bank. Usually, this procedure can take from 1 to 5 minutes, sometimes up to 1 hour, and in rare cases, for reasons beyond our control, the transfer will be made within the framework of banking regulations. The payment is made in the currency of your choice, but in some cases the payment can be made in usd/eur, which your bank will convert.
When making an exchange, please read our AML Policy , Deposit rules & List of forbidden countries .